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ORIGINAL ARTICLES |
From the Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle, WA.
Address reprint requests to: Paul Ciechanowski, MD, MPH, Box 356560, Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle, WA 98195. Email: pavelcie{at}u.washington.edu
| ABSTRACT |
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METHODS: In a large sample of adult female primary care health maintenance organization patients (N = 701), we used analysis of covariance and Poisson regressions to determine whether attachment style was significantly associated with 1) symptom reporting based on questions from the somatization section of the Diagnostic Interview Schedule and 2) contemporaneous automated utilization and cost data.
RESULTS: Attachment style was significantly associated with symptom reporting (p = .02), with patients with preoccupied (p = .03) and fearful (p = .003) attachment having a significantly greater number of physical symptoms compared with secure patients. There were no significant differences in medical comorbidity between attachment groups. Attachment was also significantly associated with primary care visits and costs. Patients with preoccupied attachment had the highest primary care costs and utilization, whereas patients with fearful attachment had the lowest.
CONCLUSIONS: These results suggest that attachment style is an important factor in assessing symptom perception and health care utilization. Despite being on opposite ends of the utilization spectrum, patients with preoccupied and fearful attachment have the highest symptom reporting. These data challenge the observation that increased symptom reporting is uniformly associated with increased utilization in medical patients.
Key Words: attachment theory somatization health care utilization health care costs doctor-patient negative affect
Abbreviations: CDS = Chronic Disease Score;; GHC = Group Health Cooperative;; HMO = health maintenance organization;; MHI-5 = Mental Health Inventory-5;; NIMH = National Institute of Mental Health;; RQ = Relationship Questionnaire;; RSQ = Relationship Scales Questionnaire.
| INTRODUCTION |
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Symptom perception is linked to use of medical services, but studies have often emphasized that behaviors associated with medical utilization are complex. Most studies have found that researchers can only predict about 10% to 15% of the variance in medical utilization (4). Medical symptoms and disorders as well as psychiatric disorders often increase a patients perception of personal vulnerability. Patients respond to this sense of vulnerability with behaviors ranging from scheduling health visits immediately and frequently to delaying health care seeking (5).
In this article, we will describe the results of a study aimed at increasing the understanding of symptom perception and health care seeking behavior. We propose that the concept of attachment behavior is a useful model for understanding symptom perception, health care utilization, and their interaction. John Bowlby, who first developed attachment theory, proposed that individuals internalize earlier experiences with caregivers, forming enduring cognitive schemas of relationships that influence whether they perceive themselves as worthy of care (model of self) and whether others can be trusted to provide care (model of other) (Figure 1) (6, 7). These cognitive schemas or "internal working models" influence the kinds of interactions individuals have with others and their interpretations of these interactions throughout life (6). Two traditions of measuring attachment have developed (8). In the first, the "nuclear family" tradition, "states of mind" regarding patterns of attachment in parent-child relationships are assessed in adults using a semistructured interview developed by Main and colleagues, known as the Adult Attachment Interview (unpublished manuscript, 1985, University of California, Berkeley). In the second, the "peer/romantic partner" tradition, Hazan and Shaver (42), Bartholomew and Horowitz (7), and many others have developed various questionnaires and interviews to measure how adults with different attachment histories perceive and behave in close relationships.
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Bartholomew (11) has suggested that these individual differences in attachment patterns may have implications for communication in interpersonal relationships, including, we propose, the patient-provider relationship. For example, individuals with a negative perception of others, or with a negative other model (dismissing and fearful attachment), have learned that people are likely to ignore or reject their attempts to gain support and thus compared with those with a positive other model, are less likely to seek support and are generally thought to have less self-disclosure and openness in relationships. Individuals with a negative self model (preoccupied and fearful attachment), on the other hand, may generally be more likely to report somatic symptoms as a consequence of their tendency to focus on negative affect (13). This corresponds with research suggesting that a focus on negative affect or negative emotionality is correlated with subjective health complaints even in the absence of objective evidence of disease (4, 14, 15). Individuals with dismissing attachment characteristically do not focus on negative affect, and as adults, they may be less likely to report physical symptoms.
In this study, we hypothesized that female medical patients with preoccupied and fearful attachment (negative self model of attachment) would have significantly higher physical symptom reporting compared with patients who have secure or dismissing attachment, even after accounting for severity of medical illness. We hypothesized that patients with preoccupied attachment would have the highest rates of primary care utilization and resulting costs due to their tendency toward high symptom reporting as well as their tendency to overly rely on others for a sense of self-esteem. We also hypothesized that patients with fearful attachment would have the lowest levels of primary care utilization and costs as a result of their fear of intimacy, despite their tendency to have high symptom reporting, and that patients with dismissing attachment would have lower primary care utilization based on their compulsive self-reliance (Figure 1).
| MATERIALS AND METHODS |
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Self-Report Measures
Attachment style.
Two related instruments measuring attachment style were utilized. Both the 30-item RSQ (17) and the four-item RQ (17) are valid and reliable instruments that determine attachment style of respondents. RSQ and RQ results were combined by averaging z-transformed continuous data, from which attachment style was determined categorically for each subject based on the attachment category with the highest score (18). Attachment style is considered to be a trait that has been shown to be stable from 4 to 25 years (19 22).
Index of depression from the SF-36 (MHI-5).
In the primary study, psychological distress was assessed using the five-item MHI-5 from the mental health domain of the SF-36 (23), which performs well in screening primary care patients for psychiatric disorders. The MHI-5 has been shown to have good reliability and construct validity (24). We created a dichotomous depression variable, using a cutoff score of 16/17 which has been shown to have a high positive predictive value to detect major depression based on receiver operating characteristic analysis (24).
Self-reported history of physical symptoms.
In the primary study, participants were asked to rate the degree that they were bothered during the prior 6 months by the 15 most common physical symptoms derived from the somatization section of the Diagnostic Interview Schedule used in the Epidemiological Catchment Area study (25). These symptoms have been shown to account for a significant number of visits to primary care physicians. The participants were asked to rate the degree of bother on a five-point Likert scale from "none of the time" (one) to "all of the time" (five). Subjects with ratings of three or more were considered to have significant symptoms in subsequent analyses.
Demographics.
Age, marital status, income, race, and education level were obtained from questionnaire data.
Automated Data
Primary care utilization and costs.
The automated cost accounting system of the HMO was used to determine mean annual primary care costs and utilization corresponding temporally to administration of the original questionnaire, which took place in four waves 4 months apart. Costs and utilization data were available in 6-month increments during 1995 and 1996. Thus, two consecutive 6-month increments were chosen for each patient to most closely correspond to administration of the original questionnaire, so that a full year of cost and utilization data were available for each subject. This ensured that data on symptom reporting, which covered the 6 months before the time of the questionnaire, coincided as closely as possible with cost and utilization data. Cost and utilization data were collected using the GHC automated data system. Cost estimates reflect direct costs of professional services and overhead costs to GHC for providing different forms of service rather than a schedule of charges. Each primary care clinic allocates its actual monthly costs (eg, facilities, payroll, and supplies) over the total number of outpatient visits provided, thus fully allocating all overhead costs to each patient care department. The perspective taken in assessing the primary care costs is from the perspective of the HMO and is reported in dollars adjusted for inflation to the year of the last data collection (1999).
Chronic Disease Score.
Ratings of chronic medical comorbidity at initial assessment were obtained from the CDS, which is an index derived from automated pharmacy data of medications used to treat chronic medical conditions. The CDS has been shown to correlate with physician ratings of physical disease severity and to predict mortality and hospital utilization (26).
Statistical Analyses
Data were analyzed using SPSS 10.0 for Windows. Two-tailed t tests or chi-square tests with continuity corrections were used to compare respondents and nonrespondents on age, ethnicity, marital status, income, level of education, and primary care utilization. Demographic and clinical variables in respondents were then compared between attachment groups using analysis of variance or chi-square tests. For significant results, Tukey post hoc tests or chi-square tests were performed. Any demographic or clinical characteristics that were significantly different between the attachment groups in these bivariate analyses were included as covariates in the analyses assessing symptom reporting and the cost and utilization analyses.
Analyses of covariance with planned contrasts were used to determine whether number of somatic symptoms and primary care costs varied as a function of attachment style. The three degrees of freedom attachment style main effect was partitioned into three 1-degree of freedom planned comparisons between attachment groups. To satisfy the requirements of a normal distribution for the outcomes, health care cost data, which are heavily skewed to the right, were log-transformed (27). Poisson regression in which we used dummy variables for the four attachment style groups with preoccupied attachment style as the reference category was used to determine whether primary care utilization varied as a function of attachment style. For descriptive purposes, the adjusted means for cost data, before log-transformation, were reported.
To examine the relationships between continuous measures of the four attachment styles within each subject (secure, fearful, preoccupied, and dismissing) and primary care costs (log-transformed), utilization, and somatization (number of somatic symptoms), we conducted three regression analyses, in which we controlled for covariates. Ordinary least squares linear regression was used for cost and somatization data, and Poisson regression was used for utilization data.
| RESULTS |
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2 = 4.255, df = 1, p = .04), more likely to be white (81% vs. 72%,
2 = 13.88, df = 1, p < .001), and to have higher income (
2 = 31.21, df = 5, p < .001). The difference in income was a result of a smaller proportion of the respondents, compared with nonrespondents, having an income between $0 and $10,000 (3.2% vs. 10.1%). Despite these demographic differences, participants still closely reflect demographic characteristics of the HMO population from which the sample was drawn and are typical of the Puget Sound area of Washington State.
Clinical and Demographic Characteristics by Attachment Group
Thirty-four percent of subjects reported having secure attachment, whereas 21%, 22%, and 23% reported having fearful, preoccupied, and dismissing attachment, respectively. Attachment style was significantly associated with age, marital status, household income, ethnicity, and MHI-5 depression (Table 1). Although patients with secure attachment were significantly different from two or all of the insecure attachment groups in marital status, household income, and ethnicity, there were also significant differences between insecure attachment categories. Dismissing individuals were older than fearful and preoccupied individuals, and they were less likely to be white compared with preoccupied individuals. Preoccupied individuals were significantly more likely to be married than fearful individuals. There were no significant differences between attachment categories with regard to medical comorbidity scores.
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Primary Care Costs and Utilization
Ninety-four percent of patients had two consecutive 6-month periods of primary care cost and utilization data that were contemporaneous with administration of the original questionnaire (ie, ensuring that the 6-month symptom reporting period overlapped fully with the cost and utilization data for each patient). Cost and utilization analyses were limited to these subjects.
Poisson regression revealed that attachment style was significantly associated with number of primary care visits, after adjusting for age, marital status, income, ethnicity, and depression (Figure 2). Compared with the mean annual number of primary care visits of subjects with preoccupied attachment (3.95, SD = 3.08), subjects with fearful attachment (2.84, SD = 3.11; p < .001), dismissing attachment (3.41, SD = 3.13; p = .017), and secure attachment (3.32, SD = 3.13; p = .003) all had significantly fewer visits.
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| DISCUSSION |
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These observations were predicted by attachment theory. For example, the link between preoccupied and fearful attachment and higher symptom reporting is based on a common denominatora tendency to have low self-esteem and to focus on negative affectan association that remained significant even after adjusting for concurrent depression. Individuals with secure and dismissing attachment, on the other hand, do not characteristically have negative self-esteem or focus on negative affect and therefore would not be predicted to have high numbers of somatic symptoms. Our results neither support nor refute an association between dismissing attachment and lower symptom reporting.
Individuals with preoccupied attachment tend to be overly dependent on others based on earlier inconsistent caregiving relationships, and this together with their tendency to report more somatic symptoms may lead to their becoming high medical utilizers and possibly dependent on their providers. Although the association between higher utilization and higher symptom reporting has been described by previous researchers (4, 5), the novel finding that proportionately as many individuals with high symptom reporting (those with fearful attachment) are less likely to schedule primary care visits may be surprising to clinicians, but is nevertheless congruent with attachment theory. It is very likely that individuals with fearful attachment report more physical symptoms as a result of their increased distress and focus on negative affect, yet because of their cognitive schema of attachment, they are also more likely to engage inconsistently in any one mode of health care. These individuals may avoid more intimate forms of health care such as regularly scheduled primary care visits due to their fear of intimacy and may opt instead for irregular visits with various providers in several different systems of care, such as emergency rooms, walk-in clinics, and inpatient admissions. This pattern of health care utilization may put these individuals at higher risk of delayed medical care for significant medical symptoms or for obtaining needed medical treatment inconsistently.
A larger proportion of the American population is now covered under managed care, and primary care clinicians are increasingly caring for medical conditions that were once largely the domain of varied specialists. As a result, it is increasingly important to identify factors that may help providers and systems of care to systematically understand why certain groups of patients cannot engage with primary care providers. Effective treatment of chronic medical and mental illness requires collaborative management between provider and patient (28). It is in the interest of patients, providers, and researchers to improve collaboration among a potentially sizable segment of the health care population that may have insecure attachment. Measuring patient attachment styles may help significantly in this process.
Based on our findings and on prior research, we propose that health care utilization may be positively associated with the ability to trust caregivers (the other model) and that symptom reporting may be positively associated with ones self-esteem and tendency to experience distress (the self model)two orthogonally related dimensions (Figure 1). Patients who have a positive view that they can receive comfort and support from others (secure and preoccupied attachment) are more likely to utilize health care, whereas patients with negative perceptions of the support they can receive from others (fearful and dismissing attachment) are less likely to seek health care. We believe that interventions can be tailored to improve engagement of individuals with negative other models in health care settings. For example, it may be important to arrange for patients with a negative other model, who are less apt to form a trusting relationship with an individual provider, to work together with a cohesive group of health care providers as opposed to their working with a single provider. In other words, the "clinic" rather than an individual professional may become the provider. Additionally, for individuals with dismissing attachment and "compulsive self-reliance," a focus on empowerment and a respect for their need for autonomy may be appropriate clinical responses, whereas scheduling multiple visits with the clinician may be counterproductive. Population-based use of automated tracking of appointments, increased communication through telephone calls, and use of proactive contacts and mailed reminders may be necessary for patients with dismissing or fearful attachment. High utilizers of health care with high numbers of somatic complaintssuch as patients with preoccupied attachmenttypically require regularly scheduled frequent brief visits with providers (29). Such visits may be carried out more cost-effectively by nurses, nurse practitioners, or social workers given their increased availability and lower cost.
Training health care professionals and students to understand the developmental framework of attachment may lead to greater empathy and less frustration among providers who find themselves in difficult patient-provider relationships. It is important for providers to recognize that the prevalence of secure attachment in the general population, as found in the National Comorbidity Survey, is only 50% to 60% (30). In our sample, even a smaller proportion (34%) had secure attachment, possibly due to the fact that this was a clinical sample, due to use of a different measurement instrument than was used in the National Comorbidity Survey, or due to possible response bias (ie, women with abuse histories, interpersonal difficulties, somatic symptoms, and distress who may also have more insecure attachment may have been more inclined than women without those issues to respond to the original questionnaire dealing with childhood maltreatment and medical care or to our secondary questionnaire that dealt with relationship issues). In general, a significant proportion of providers patients may have health behaviors dictated, in part, by insecure attachment behavioral patterns. Understanding that attachment characteristics do not always fit perfectly into prototypes (31), so that even securely attached individuals can have "shades" of attachment insecurity, may reduce resistance by providers to reflect not only on their patients but also on their own role in unsatisfying or noncollaborative patient-provider relationships. Dozier et al. (32) have found, for example, that secure case managers of chronically mentally ill patients were more likely to attend and respond to their clients underlying needs, whereas those who were insecure responded to the most obvious presentation of needs.
There are several important limitations in this study. This study is limited to female HMO patients, and researchers have found that there are differences in symptom reporting and patterns of health care use between genders. Thus, these data may not generalize to male populations. Also limiting generalizability was the fact that subjects responding to the second questionnaire showed minor but statistically significant differences in age, education, ethnicity, and income compared with nonrespondents. Furthermore, despite data suggesting that attachment is a relatively stable trait over numbers of years (19 22), it is possible that the attachment style of a proportion of subjects changed during the 3 years between the two stages of this study. Such changes in attachment style during the 3-year period would be most likely to occur in the presence of significant life changes (eg, serious negative life events such as significant trauma), however we did not collect data to assess this in the second questionnaire in 1999. An important limitation is also the cross-sectional characteristic of this analysis. As a result, we are unable to comment on causal inference; however, because attachment status has been found to be a stable trait over many years, it is very likely that attachment style precedes symptom reporting or health utilization patterns. Another limitation was that in the current study, we did not have provider identifiers and could not assess the impact of providers on patient health behaviors. Recent studies, however, have shown that relatively little of the variation in resource utilization or outcomes (eg, HbA1c levels in diabetic patients, number of visits in acute phase of depression treatment, or percentage of depressed patients refilling antidepressant medications) is due to individual physician practice style differences (33, 34). Nevertheless, in looking at health care utilization from an attachment perspective, which is ultimately concerned with dyadic relationships, it will be important in future studies to assess provider factors. Our research team is currently initiating research that uses quantitative and qualitative methodologies to better understand the patient-provider relationship as it pertains to health care utilization and outcomes in diabetic patients. Finally, symptom reporting was obtained using a self-reported checklist derived from a structured interview, and we could not determine whether these symptoms were somatoform. However, both high numbers of somatoform symptoms as well as symptoms physicians felt could be due to physical illness have been found to be associated with a high likelihood of having psychiatric illness (35). We also had only the self-reported MHI-5 as a covariate for depression, and future studies may benefit from using structured interviews for determining DSM-IV depression and somatization diagnoses.
This study is one of several recent papers and studies targeting attachment schemas and behavior patterns as a focus of clinical assessment and interventions (32, 3640, 43 46). One of its strengths is that the results discern health behaviors unique to patients with specific subtypes of insecure attachment. As attachment research data continue to accrue in clinical settings, investigators will hopefully be able to use attachment theoretical models to make "rational" (41) certain health behaviors and aspects of the patient-provider relationship that have challenged clinicians for centuries.
| ACKNOWLEDGMENTS |
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Received for publication August 28, 2000.
| REFERENCES |
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